Our strategies
Strategic priorities
Our strategic priorities are based on our vision and Proud values as a Trust. We have three overall priorities which we care about most and are central to achieving this vision.
1. Deliver high-quality, patient-centred care
Patients, their friends, family and carers will be treated with unfailing kindness and respect by every member of staff in every department and their experience and quality of care will be second to none.
How will we know we’ve achieved this priority?
- We will continue to have some of the lowest mortality rates in the NHS
- We will be the best performing London Trust for A&E, cancer and Referral to Treatment (RTT) standards
2. Be the employer of choice
We will provide every member of staff with the support, information, facilities and environment they need to develop in their roles and careers, and we will recruit and retain people we need to deliver high-quality services to our patients and other service users.
How will we know we’ve achieved this priority?
- We will have more than 90% of our permanent jobs filled by permanent staff
- We will have less than 13% of our staff leaving each year
- We will achieve an above average score for staff engagement in the national Staff Survey
3. Deliver better care at lower cost
We will look to continuously improve the quality of care and patient experience through the most efficient use of our resources (financial and human, including staff, partners, stakeholders, volunteers and friends).
How will we know we’ve achieved this priority?
- We will deliver our financial plan in full
- We will be in the top 10% of NHS Trusts for financial efficiency based on national best practice
Further detail about our strategic priorities is published in our annual report and accounts.
People strategy
Our people strategy outlines how we support a positive, inclusive culture for all. By focusing on staff wellbeing, equality and new ways of working, we’re building a strong workforce that delivers exceptional care. This plan aims to make our Trust a great place to work and ensure our patients receive the highest quality care.
Clinical services strategy
Through our clinical services strategy, we are committed to delivering high-quality, accessible care that meets the unique needs of our diverse community. Building on our values, we focus on patient-centred care, reducing inequalities and using innovation to enhance outcomes. This strategy prioritises excellence, supports our dedicated staff and strengthens partnerships to deliver sustainable, world-class healthcare for all.
- Clinical services strategy 2024 (coming soon)
Quality strategy
Our quality strategy is in development and will be published soon.