Register your interest to become a volunteer at Chelsea and Westminster Hospital

Chelsea and Westminster Hospital is in Chelsea. We recruit volunteers in recruitment rounds throughout the year. If you would like to volunteer, please complete the registration form to express your interest to become a volunteer. You will be contacted by email when we begin a new recruitment round.

We will be recruiting for the following roles:

Responder Volunteer

Your role will be to provide support to patients, visitors and staff in a variety of hospital areas.

Although your role will not be clinical, you will have a key part to play as it provides the hospital with an extra pair of hands, assisting with non-clinical tasks such as wayfinding, welcoming patients, managing queues in the phlebotomy department, internal pharmacy runs, sample runs, patient support to the discharge lounge, surveys, admin duties and supporting staff wellbeing.

Shifts are from 9am–1pm and 1–5pm on weekdays.

Patient Flow Volunteer 

The Patient Flow Volunteer role offers support to patients at to the point of discharge, with a view to ensuring their experience is positive and that they are discharged as soon as possible once medically fit. Although your role will not be clinical, you will have a key part to play as it provides the hospital with an extra pair of hands, assisting with non-clinical tasks.

Shifts are from 10am–2pm on weekdays.

Ward Helper

The ward helper role provides patient contact and a good insight into and experience of working in a hospital. The main volunteer tasks are focussing on three areas in the patient experience pathway:

• Patient Wellbeing – supporting patient engagement/chatting/ward introduction list/tv set up support/activities
• Physical recovery – supporting meal times/moving where appropriate /physio exercise support
• Patient Flow – supporting the patient discharge from the ward/the admissions of new patients/admission screening tool support/pharmacy collections/laboratory samples

The role provides the ward with an extra pair of hands, assisting with non-clinical tasks such as chatting to patients, supporting patients during meal times, making drinks and running errands like pharmacy runs for staff and patients or supporting patients getting ready for discharge.

Shifts are from 11am–2:30pm and 5–7:30pm on weekdays and weekends.

A&E Volunteer

This role involves spending time with patients and supporting those who are important to them, offering refreshments and reassurance. Accompanying patients to other areas of the hospital and keeping them up to date with developments and waiting times. As well as supporting staff with various tasks to help the efficient running of the department.

Shift are from 9am–1pm and 1–5pm on weekdays and weekends.

• Find out more about the process how to become a volunteer
• Register your interest