Referring to West Middlesex University Hospital
| Please note: We accept digital referrals only for most services via the NHS eReferral Service (eRS). |
Outpatient referrals
Hounslow GPs
Please make referrals through the Referral Facilitation Service (RFS). The necessary pro formas can be found on the NHS Hounslow Extranet. Completed forms should be emailed to hounslow.rfs@nhs.net. For practice enquiries, please call 05511 434910.
Please note, any paper referrals received at the hospital will be returned to the Referral Facilitation Service before an appointment can be booked.
Richmond GPs
Please refer patients either through the Richmond Clinical Assessment Service (RCAS) or directly via eRS. If a service is not available on eRS, please email the referral to caw-tr.wm-bookingenquiries@nhs.net.
General referral information
Please use eRS for all referrals whenever possible—the majority of our services are accessible through this system. For services not available on eRS, please send referrals directly to the appointments office at caw-tr.wm-bookingenquiries@nhs.net.
Acute Assessment Unit (AAU)
For medical patients needing secondary care, please refer them directly to our AAU instead of sending them to A&E. The AAU operates Mon–Frid, 9am–9pm and at weekends from 2–8pm. It is managed by acute physicians with consultant availability throughout the day.
To refer a patient, call our hotline on 07717 150658 or contact the hospital switchboard on 020 8560 2121 and request the on-call medical registrar (bleep 393).
Antenatal clinical assessment service
This service is available on eRS. Patients will initially be booked into a placeholder appointment slot and will be contacted later with their confirmed appointment time and date. Please refer to the service note on eRS for further details.
Early pregnancy unit (EPU)
Please complete the referral form and send to caw-tr.WestMidEPU@nhs.net. Once the patient has been allocated an appointment slot, they must complete this questionnaire:
- after they have received their appointment time.
- only once—any corrections or additional information should be noted during their appointment
Subfertility clinic
All referrals to the subfertility clinic should be submitted using the referral pro forma.
Tongue tie clinic
Referrals to the tongue tie clinic are only accepted from a qualified infant feeding supporter. The referral form should be completed with your contact number and email address.
Transient ischaemic attack (TIA)
If the patient has an ABCD2 score of over 4, has experienced two or more TIA attacks within one week, or is on anticoagulation treatment, they should be sent directly to A&E. Additionally, please fax the referral immediately to A&E at 020 8321 2516.
Two Week Wait rule
These appointments can be booked via eRS. If your patient requires an urgent referral under the Two Week Wait rule, please complete the West London Cancer Network pro forma and attach it to eRS within 24 hours.
Fit for surgery checklist
To avoid delays, improve patient experience, and reduce complications, please ensure the fit for surgery checklist is completed before referring any patient for surgery. This information should be included in the referral and is endorsed by the Department of Health in collaboration with the NHS Institute for Innovation and Improvement, NHS Improvement, and the NHS Cancer Action Team.
The most common issues identified in our preoperative assessment department that may lead to delays in surgery are:
- Anaemia: Hb <12 in women and <13 in men are associated with more adverse outcomes
- Suboptimally controlled hypertension
- Suboptimally controlled diabetes mellitus (HbA1c >8.0)
- Other suboptimally managed chronic conditions such as ischaemic heart disease, undiagnosed atrial fibrillation, heart failure and COPD
Hounslow GPs should note that the fit for surgery checklist is incorporated into the standard generic form on the NHS Hounslow Extranet.