10 Hammersmith Broadway

Welcome

If you have symptoms of a sexually transmitted infection, please:

• Book an appointment online
• Contact our call centre on 020 3315 1010

We offer same day appointments at 10 Hammersmith Broadway. We only offer a limited number of appointments in advance.

Christmas/New Year opening times

• Mon 23 Dec: 9am–7pm
• Tue 24 Dec: 9am–12 noon
• Wed 25 Dec: Closed
• Thu 26 Dec: Closed
• Fri 27 Dec: 8:30am–12 noon
• Sat 28 Dec: Closed
• Sun 29 Dec: Closed
• Mon 30 Dec: 9am–7pm
• Tue 31 Dec: 9am–12 noon
• Wed 1 Jan: Closed
• Thu 2 Jan: 9am–4pm
• Fri 3 Jan: 8:30am–12 noon

About our clinic

Our services

• Testing and treatment for sexually transmitted infections (STIs/STDs)
• Treatment of other genital conditions—for example, thrush, bacterial vaginosis, skin issues
• Rapid HIV tests
• Pregnancy testing/family planning/contraception, including implants and coils, as part of integrated sexual health care
• Sexual Health Adviser service offering advice and information on sexual health issues
• Psychology Service to support people with their sexual wellbeing
• Advice and referral for termination of pregnancy/abortion
• Follow-up care for individuals living with HIV
• HPV vaccinations for men who have sex with men (if you are under 45 years old)
• Hepatitis B/C screening and Hepatitis A/B vaccinations for at-risk individuals
• Safer sex advice
• Telephone/text results service
• Access to HIV post exposure prophylaxis (PEP) following sexual exposure
• Access to HIV PrEP (Pre Exposure Prophylaxis), including advice and monitoring

Mycoplasma genitalium testing

We do not routinely test for Mycoplasma genitalium (Mgen) in individuals without symptoms, as current guidelines do not recommend routine screening.

Please note that we also do not provide HPV testing or breast examinations.

Specialised services (by referral)

• Chrome Clinic: For men with complex sexual health needs 
• Gold Service (for the Trans community): Please call Sexual Health Advisers on 020 3315 9779
• Hepatitis Clinic: For people with viral hepatitis 
• Magenta Clinic: For women with complex sexual health needs
• Pearl Service (for people with learning disabilities): Please call the Sexual Health Advisers on 020 3315 9779 for more information, advice or to book an appointment

Family planning

We offer a wide range of contraception options, including short-acting, long-acting and emergency methods, for women attending our integrated sexual health services.

Short-acting methods include the combined pill, progestogen-only pill, vaginal ring and patch. Long-acting options available include the contraceptive injection, implants and copper or progestogen-containing coils (such as Mirena and Jaydess).

If you are interested in an implant or coil, please book into one of our Long-Acting Reversible Contraception (LARC) clinics. Please note that these clinics are extremely busy, and if you arrive late, we may need to reschedule your appointment. Additionally, coil insertion may not be possible if there has been a risk of pregnancy.

If you require the pill, patch or vaginal ring, you may book a general clinic appointment, provided you are also attending for a sexual health screening.

Termination of pregnancy

If you are considering a termination of pregnancy and are registered with a GP, you may access an appointment directly from the following services:

• Chelsea and Westminster Hospital from any postcode in the UK
  T: 020 3315 8381 (Mon–Fri, 9am–5pm, or leave a voicemail)
• British Pregnancy Advisory Service 
  T: 03457 30 40 30
• Marie Stopes UK 
  T: 03453 650207

If you are unsure, or would like further information or assistance with the referral process, you may discuss this with one of our Sexual Health Advisers. Please contact 020 3315 9779 to book an appointment with a Sexual Health Adviser. 

Arriving at 10 HB

When you arrive at the clinic you will speak with a Receptionist to confirm your appointment and direct you to the most appropriate floor. A TV screen on the Ground Floor displays relevant information.

Floor 1—Sexual health care and contraception

Floor 2—Sexual health care and contraception

Floor 3—Medical and specialist services

• Laser clinic/minor surgery
• Chrome
• Magenta
• Focus @10HB
• Renal
• Hepatitis
• HIV care
• Clinical psychology
• Dietitian
• Peer support
• Anoscopy
• Sexual Health Adviser appointments

Accessing your results

Results for gonorrhoea and chlamydia, and  blood tests for HIV, syphilis and hepatitis B and C will be sent to you via text and can take up to 3 working days.

All remaining results are usually sent within 7–10 days (some specialist tests may take longer).

• If you have not heard from us after two weeks, please call the results line (Mon/Tue/Thu/Fri 9–10am) on 020 3315 1010 option 2. You must have your clinic number when you call.
• Please ensure we have your correct UK mobile number.
• If you receive a text asking you to call the results line, to ensure your confidentiality, you must have your clinic number. Please ensure you have this before you leave the clinic
• If you require a certificate of your results (ie if you work in adult entertainment, for IVF or for a visa, please email chelwest.sha.tenhb@nhs.net and ensure you send us your full name, date of birth and confidential clinic number. Please also enclose a copy of your photo ID (eg driving licence or passport). Please note: Certificates may take up to a week to be sent from when we receive your email.

Please check NHS 111 website for information regarding local contraception availability. The pharmacies below offer free emergency contraception:

• Sophia Chemists
• Fulham Pharmacy
• Bush Pharmacy
• Caregrange Pharmacy
• Limegrove Pharmacy
• Greenlight Pharmacy

Sexual Health London—free home STI testing kit 

Sexual Health London is an online sexual health service for people without symptoms. If you do not have any symptoms, register and complete the online consultation. If the service is right for you, a free kit will be posted out. You will need to take your own samples and return them by post for testing. The results will be available in a few days.

•  Register now