Book an appointment
Book an appointment at Sexual Health Hounslow online or via the phone at either our Isleworth, Hounslow or Feltham clinic.
Booking an appointment
Online booking
You can use our online booking system for a face-to-face appointment, PrEP appointments and to directly book a contraceptive implant appointments.
Phone booking
- Twickenham House Sexual Health Clinic on 020 8321 5718 (Monday to Thursday, 8am to 4pm, Friday 8am to 12pm)
- Heart of Hounslow Sexual Health Clinic on 020 8630 3295 (Monday, Thursday & Friday, 8am to 4pm, Tuesday & Wednesday, 12pm to 7pm)
- Feltham Centre for Health Sexual Health during opening hours on 020 8630 3760 (Wednesday 12pm to 7pm only)
Opening times
| Twickenham House | Heart of Hounslow Centre for Health | Feltham Centre for Health | |
|---|---|---|---|
| Monday | 9am to 7pm | 9am to 4pm | Closed |
| Tuesday | 11am to 4pm | 12pm to 7pm | 9am to 4pm |
| Wednesday | 1pm to 7pm | 1pm to 7pm | 1pm to 3pm: Walk-in for vulnerable adults to include asylum seekers, people with a communication need / disability / neurodiversity / SEND need, people with mental health concerns. |
|
4pm to 6pm: Walk-in for Under 25s Please note: Priority will be given to under 18 year olds. |
|||
| Thursday | 9am to 3.50pm | 9am to 7pm | Closed |
| Friday | 9am to 12pm | 9am to 4pm | |
|
2pm to 4pm: Walk-in for Under 25s Please note: Priority will be given to under 18 year olds |
|||
| Saturday | Closed | 10am to 1pm (1st of the month) | |
| Sunday | Closed |
Appointment types
Same-day appointments
For urgent problems. To book an on-the-day appointment, please call 020 8321 5718 or 020 8630 3295 from 8am Mon–Fri.
- Symptoms of a sexually transmitted infection—eg pain when urinating, genital pain, blisters/sores/rash in genital area, unusual bleeding or discharge
- Sexual contact of someone diagnosed with a sexually transmitted infection
Emergency and under-18s
Can book a same-day appointment or come in during clinic opening hours (if coming in without an appointment, please arrive no later than 1 hour before we close).
- Emergency contraception—needs to be started within 5 days of unprotected sex
- Post-Exposure Prophylaxis (PEP)—needs to be started within 72 hours of exposure
- Sexual assault within the last 7 days
- Under 18 years old
- Care experienced (Topaz)
Routine appointments
We offer booked appointments throughout the week from 9am–7pm at our three clinics for non-urgent matters. We recommend booking an appointment if you do not need to be seen urgently or if you need routine contraception, including intrauterine contraception (IUC).
- Treatment for a diagnosed sexually transmitted infection
- Pre-Exposure Prophylaxis (PrEP)—start or repeat
- Contraception—start or repeat (including implants and IUD/IUS fitting or removal)
- Follow-up with doctor or nurse
- Health adviser advice or information
- Sexual health testing without symptoms (sexual health screen)
We recommend booking an appointment if you do not need to be seen urgently or if you need routine contraception, including intrauterine contraception (IUC). We also have evening appointments available 5–7pm and also run a Saturday clinic at Heart of Hounslow on the first Saturday of each month. To book an appointment please phone either of the numbers below, during opening hours.
To book an appointment, select your chosen clinic from the list on the left-hand side of this page to find telephone numbers and opening times.
Sexual Health London (SHL)
Sexual Health London is an online sexual health service for people without symptoms. If you do not have any symptoms, register and complete the online consultation. If the service is right for you, a free kit will be posted out. You will need to take your own samples and return them by post for testing. The results will be available in a few days.
Our services
Sexual Health Hounslow offer same-day appointments and routine appointments providing a variety of services at our clinic sites, including:
- Testing and treatment for sexually transmitted infections (STIs)
- Access to HIV post-exposure prophylaxis (PEP) and pre-exposure prophylaxis (PrEP)
- Advice on and provision of contraception, including implants and intrauterine contraception (IUC)
- Young peoples’ services for those aged 13–19
- Hepatitis A and B vaccination for at-risk individuals
- HPV vaccinations for men who have sex with men (under the age of 46)
- Advice on sexual health and safer sex
We also provide ongoing care for individuals living with HIV at Twickenham House.
Please note we do not provide general gynaecological services, routine cervical screening or prescriptions for erectile dysfunction medication—contact your GP.
Please check the list on the home page to help you decide what kind of appointment you need.
Emergency contraception
Emergency contraception can be used to help reduce the risk of pregnancy after unprotected sex, although it must be used within 5 days. The most effective method is the emergency IUD (copper coil).
If you have had unprotected sex and are not using a regular method of contraception, or if you have had a problem with your regular method (eg missed pill, broken condom), we would recommend you attend a walk-in clinic to discuss emergency contraception. Please call the clinic on 020 8321 5718 for advice if you are unable to attend the walk-in.
Out of hours, you can access emergency contraception from most local pharmacies or you can attend your nearest A&E/Urgent Care Centre.
Post Exposure Prophylaxis (PEP)
Post Exposure Prophylaxis (PEP) is medication used following potential exposure to HIV. PEP should be started as soon as possible after a potential risk, ideally within 24 hours but within a maximum of 72 hours.
If you think you need PEP, please call us Mon–Fri on 020 8321 5718. Out of hours, you can call NHS 111 for advice or go to your nearest A&E/Urgent Care Centre for PEP.