What to expect

We offer both face-to-face and virtual appointments. Based on your referral, the physiotherapy team will advise on the most suitable appointment for you. If you prefer a virtual consultation, please let us know.

During your initial consultation, your physiotherapist will take a detailed history and listen to your goals. Following an assessment, your physiotherapist will develop a working diagnosis. Together, you will create an individualised treatment plan to help you achieve your short- and long-term goals.

If we are unable to diagnose your problem or if you do not improve through virtual consultations, we may recommend a face-to-face appointment for further assessment.

Appointments

Dress appropriately for the area of the body to be assessed or treated—wear or bring shorts for any lower limb or spinal issues.

Face-to-face consultations

Please arrive promptly for your appointments. If you are repeatedly late or do not attend without prior notice you may be discharged and require a re-referral. 

• Initial consultation: 25–40 minutes
• Follow-up consultation: 25 minutes

Virtual consultations

Please be ready at your appointment time with your computer or device set up to allow your physiotherapist to assess your movement. Telephone consultations are also available.

• Initial consultation: 25–40 minutes
• Follow-up consultation: 25 minutes