West Middlesex University Hospital

Map

Address

West Middlesex University Hospital
Twickenham Road
Isleworth
Middlesex
TW7 6AF

Site map

Public transport

Tube

  • Hounslow East—Piccadilly Line (1.5 miles away)

Rail

  • Syon Lane (0.5 miles away)
  • Isleworth (0.5 miles away)

Bus

Hospital grounds:

  • 117—from Staines (passes Isleworth rail station)
  • 481—from Kingston
  • H22—from Hounslow

Twickenham Road:

  • 267—from Hammersmith or Fulwell
  • H28—from Cranford or Syon Lane

Other (10 minute walk):

  • H37—from Hounslow to Richmond
  • 235/635—from Sunbury to Brentford
  • 237—from Hounslow Heath to Shepherd’s Bush
  • N9—from Heathrow Airport to central London

Car parking

We operate two parking systems:

  • Pay on foot: The main car park at the front right of the hospital is a ticketless ANPR (Automatic Number Plate Recognition) barrier system. Cameras register the number plate of the car before entry. Before leaving the hospital, you will need to enter your number plate into one of the pay machines which are located in the entrance of the main building and pay the requested fee. Once the car parking charge for the registered number plate has been paid, the camera at the barrier will automatically recognise the number plate of the car and open the barrier accordingly.

  • Pay and display: Pay and display spaces are sign-posted around the hospital. A valid ticket must be clearly displayed at all times. 

Please make sure that you do not park in any of the restricted areas or spaces reserved for staff.

Car parking charges

The minimum charge of £2.50 for up to 1 hour. The Trust cannot accept liability for loss or damage caused to vehicles or contents while parked within the car park.

Daily:       

  • up to 1 hour—£2.50
  • 1–2 hours—£4
  • 2–3 hours—£6
  • 3–4 hours—£8
  • 4–5 hours—£10
  • 5–8 hours—£12
  • 8–12 hours—£15
  • 12–24 hours—£18

Disabled drivers

Blue badge patients and visitors receive free parking for the duration of their attendance at, or visit to, the hospital. There are 32 disabled car parking bays across all site parking facilities—20 bays in the main car park, 3 in the Queen Mary Maternity Unit car park, 8 adjacent to the Urgent Care Centre and 7 on the north side of Marjory Warren Unit. Please note you must display a valid blue badge permit to park in the designated disabled bays.

If you park in the main car park and have a blue badge, you will need to apply for concessionary parking prior to attending the hospital in order to exit the car park at no charge.

Please email  in advance of your appointment with the following information:

  • Clinic/department you are attending
  • Date(s) of your appointment(s)
  • Car registration
  • Copies of both sides of your blue badge

Once we have received your request, you will be sent an alphanumeric code by email to allow you to exit the main car park.

The car park system uses an ANPR recognition system. This means that the entry barrier will lift once it has recorded your number plate. The process is as follows:

  • Enter the car park and park your vehicle in a disabled space
  • Place your disabled blue badge permit in the windscreen of your vehicle
  • Prior to leaving, go to the pay station located in the main atrium
  • Enter your registration in the payment terminal
  • Select Payment method
  • Select Enter code for discount parking
  • Type in the alphanumeric code you were sent by email
  • You will see a message that the transaction has been successful
  • Drive to the exit barrier and it should lift automatically

Frequent outpatient attenders 

Parking will be provided free to all outpatients who attend hospital for an appointment at least three times within a month and for an overall period of at least three months. A ‘month’ is defined as a period of 30 days.

To apply for concessionary parking please email  in advance of your appointment with the following information:

  • Name
  • Contact number
  • Clinics you are attending
  • Dates of attendance
  • Car registration

Once we have received your request, you will be sent an alphanumeric code by email to allow you to exit the main car park—the process is as follows:

  • Enter the car park and park your vehicle in a disabled space
  • Place your disabled blue badge permit in the windscreen of your vehicle
  • Prior to leaving, go to the pay station located in the main atrium
  • Enter your registration in the payment terminal
  • Select Payment method
  • Select Enter code for discount parking
  • Type in the alphanumeric code you were sent by email
  • You will see a message that the transaction has been successful
  • Drive to the exit barrier and it should lift automatically

Please note: Our office opening times are 9am–5pm, Mon–Fri. For out-of-hours appointments and hospital visits, please see the security office (located behind main reception) who can provide parking codes. You can also ask for a code before or after your visit as long as you can provide evidence of your blue badge. It may be useful to keep a photo of your blue badge (front and back) on your phone or a printed scan of it to show the staff at security, if required, for any urgent visits at the hospital.

Drop-off point

There is a drop off point directly in front of the main hospital building. Drivers may drop off elderly and disabled patients outside the main entrance however parking in this area is not permitted.

Discretionary exemptions and concessions

We offer a limited number of concessionary parking permits and dedicated parking bays for patients, relatives or carers attending the hospital for a prolonged period of time and who meet the qualifying criteria.

In order to qualify for a concessionary permit, you must:

  • Be a carer to an inpatient having attended the hospital for a minimum of five consecutive days using public parking facilities, paying the appropriate fee
  • Have attended for a minimum of two days if you are the carer of a patient on a children’s ward or in the Special Care Baby Unit having used public parking facilities, paying the appropriate fee

In these cases, please speak to the ward manager to arrange concessionary parking. 

    Motorbike

    Motorbikes and scooters can park for free at the hospital—however, please be considerate about where you park and avoid causing an obstruction.

    Bicycle/scooter

    Please note: In compliance with the Trust’s Fire Safety Policy, electric scooters and e-bikes are prohibited and may not be brought into or charged on Trust premises.

    There are a number of bike racks located to the front and sides of the main hospital building—please do not lock your bicycle to railings or fences near entrances as they may block access.

    Contributors
    relliott Andy Denton ruby George Vasilopoulos