Marble Hill 1 gastroenterologyhttps://www.chelwest.nhs.uk/your-visit/patient-leaflets/marbill-hill-1-gastroenterologyhttps://www.chelwest.nhs.uk/++resource++plone-logo.svg
Marble Hill 1 gastroenterology
Marble Hill 1 is an acute medical ward that specialises in gastroenterology—conditions that affect the stomach, intestines, liver, gall bladder, biliary tree and pancreas. Many of the patients we care for are very sick or elderly and require multiple investigations and constant monitoring. Patients are admitted from the Intensive Care Unit (ICU), Acute Medical Unit (AMU), endoscopy and outpatients departments.
Visiting times
10am–9pm
Please note: Visiting times are flexible for palliative and dementia patients. Only 2 visitors by the bedside at any time. Any questions, please speak with the nurse in charge.
Protected mealtimes
Breakfast: 8–9am
Lunch: 12:30–1:30pm
Dinner: 6–7pm
Coffee/tea is served around 10am and 2pm. Please inform staff of special dietary preferences. Family are welcome to bring food from home but we have no facilities to warm meals.
Facilities
We provide a room for meetings between patients, relatives, and healthcare professionals such as doctors or the ward manager. This room must be booked in advance. We do not have a dedicated relatives’ waiting room within the ward—patients can meet with visitors in the hospital restaurant.
Therapists—physiotherapists, occupational therapists, speech and language therapists
Others—porters who transport you where you need to go, clerks, cleaners, dietitians, pharmacists, social workers, discharge coordinators, chaplains etc
What to bring to the ward
Address book and pen
Comfortable clothes/pyjamas/underwear
Toiletries
Eyeglasses/hearing aids
Earplugs or earphones
Dentures
Mobile phone and charger
Mobility equipment
Books and magazines
Prescribed medication
Do not bring:
A lot of money
Expensive things, such as jewellery
Too many clothes
Alcohol
What we expect of you
Please be respectful and courteous to staff and others.
Inform ward staff before you leave the ward—if you leave the ward for a long time, your bed will be declared empty
You are not allowed to photograph, film or record staff and other patients
Smoking is not permitted on hospital premises
Things to consider
Nurses usually work 12-hour shifts starting at 7:45am and 8:15pm. At the beginning of each shift, nurses are allocated to patients they will be caring for. Your nurse will introduce him or herself. Your doctors will also introduce themselves upon your first meeting, which may be during a ward round that usually begins at around 9:30am.
Your nurse will then plan the care with you so that you know what to expect. They will confirm what medications or other treatments you have been prescribed, and any investigations that you will undergo, and can answer any questions you have.
Your doctor will be in the ward from 9am–5pm from Mon–Fri. After 5pm and on the weekends, you will have on-call doctors. All updates and discussions regarding patient care are in the afternoon (face-to-face or phone call updates) and this should be requested by patients and relatives.
Patients who are ready to be discharged who are awaiting care plans or for social issues to be resolved may be transferred to the Discharge Ready Unit.
